by Dr Will @ Iconic

William Bralick

Recent Posts

SCORE Advice on Retail Management

Posted by William Bralick on Jul 16, 2015 10:57:25 AM

Some interesting Q&A for small retailers over at SCORE to help improve your retail business processes.  The first answer, in particular,  caught my eye:

In an age where so much shopping is done online, and large chain stores can offer deep discounts, what advantages can a small retailer offer his or her customers?
One is the ability to offer unique products. For example, many artisans cannot support the volume demands of a big store. But customer service is particularly important. A small retailer has the opportunity to build more of a personal relationship, and have a better understanding of the customer and his/her needs.
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Topics: relationships, Process, High-touch

Risk Management

Posted by William Bralick on Jul 9, 2015 4:08:08 PM

If you do not actively manage risk then it will actively manage you. Let's face it. You are beset by risks. Every action brings risk. Even - or especially - inaction brings risk as well.

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Topics: Retail, Process, Advice


Posted by William Bralick on Jul 6, 2015 10:16:56 PM

If you ever step back in wonder and frustration at how your organization is functioning ... or failing to do so ... you should probably marvel at its complexity.

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Topics: Process

Iconic at xTupleCon

Posted by William Bralick on Oct 22, 2013 3:07:39 PM

The first annual xTupleCon was held in Norfolk, VA October 10-12. Hosted by xTuple - the institution under-girding support for tens of thousands of PostBooks users world-wide, the conference brought xTuple/PostBooks users and xTuple partners together for a congenial blend of technical- and business-oriented talks. And fun, of course!

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Topics: Postbooks retail, Captuvo, Technical, POS, Postbooks pos, Linea-Pro

What is more boring than an eee arrrr peee?

Posted by William Bralick on Aug 16, 2013 7:46:03 AM

Your humble narrator ... well ... your narrator recently attended a S.C.O.R.E. (Service Corps of Retired Executives) conference on marketing. On the top of the agenda - permeating the agenda - was social media.

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Topics: business management software, marketing, Technical, ERP, interconnectivity

The Moon. The Moon? The Moon!

Posted by William Bralick on Jul 30, 2013 3:30:41 PM

To take a slight detour from the recent post on internet and software security, I thought I'd try writing about something, well, iconic.

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Topics: Iconicology, Iconic

Internet Risks Part Deux

Posted by William Bralick on Jul 9, 2013 12:32:46 PM

Last time we looked at some of the cast of characters in hackerdom and their motivations. This time we want to look at how they can attack you and what you can do to make yourself less of a target.

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Topics: internet security, software security, Technical, wi-fi security, technology, vulnerabilities, Tech Tuesday

Internet Risks

Posted by William Bralick on Jan 15, 2013 7:26:43 AM

Risk is everywhere. The internet is everywhere. Therefore the internet is risk ... and vice versa. Q.E.D.

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Topics: Technical

Internet Security - An Introduction

Posted by William Bralick on Jan 8, 2013 9:58:25 AM

People who use the internet — that would be anybody reading this — should have resolved at the New Year:

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Topics: network security, security, network, software security, Technical, technology, Tech Tuesday

Distributor Retail Operations: Showrooming

Posted by William Bralick on Nov 16, 2012 8:26:01 AM

I was surprised recently to learn that most distributors have some kind of retail operation. It makes perfect sense when we think about it. It gives the distributor's customers and potential customers the opportunity to look over the products...and look over the distributor, as well. So, many distributors have a store front where their customers - mostly retailers - can visit and inspect their offerings.

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Topics: customers, Retail, shopping, showrooming, sales

Iconic BMS is dedicated to helping you make your brewery Iconic ... by providing the techniques and technology to improve your operational excellence.

Your brewery is focused, as it should be, on your beer and your customers.  The "business of the brewery" is that set of activities common to all businesses that make your organization effective and efficient.  Improvements in the "business of the brewery" help you improve by freeing resources to focus on what is most important - the Customer ... and the beer!

This blog will cover more than just techniques and technology, though.  Included will be all manner of information that takes a brewery from fantastic to Iconic.

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