If you do not actively manage risk then it will actively manage you. Let's face it. You are beset by risks. Every action brings risk. Even - or especially - inaction brings risk as well.
by Dr Will @ Iconic
Is your CRM management software giving you too much to work with? Are you overwhelmed with the data you've been given, even if the data itself isn't complex? Not sure where to start with the data that you have?
If your business's processes cover everything from maintaining data consistency to creating and keeping sales reports, you know how challenging data management can be. An integrated business solution can streamline operations across departments, but this kind of system may sound too complicated to deal with on a daily basis, especially in a fast-paced retail environment. New data integration technology can manage some processes automatically, making these systems simpler and more user-friendly -- not to mention profitable in the long run.
If you navigate cyberspace on a daily basis, you will have likely come across a web site that claims to use "Big Data" on a daily basis. You were probably left wondering what the big deal with "Big Data" is, too; after all, only the big dogs have the resources to hog all the data they could desire. It's possible that you didn't even know what "Big Data" is in the first place.
Our final post in this series brings us to the topic of data security in restaurants, where, all too often, credit cards go missing, numbers get stored in the wrong place, or both. Not only do you have to keep a vigilant eye on how sensitive data is being handled, but also where it is stored and the strength of the storage’s security. According to Radiant Systems, the cost of a data security breach is enough to disrupt your business, with the credit card brands charging fining you anywhere from $5,000 to $50,000. It happens often enough to scare some would-be restaurant owners away from the idea. Needless to say, it pays to keep everything locked tight and out of sight.
Today, we’ll lay down the groundwork for a new blog series that will pinpoint various areas of your country club operation to streamline with technology. Instead of giving pure advice, however, we’ll begin with a few questions to help you discover any weak spots (or “pinch points” as we’d like to call them) in your assessment, and guide your search for the answer after each question.
We live in the era of fast and furious transactions, where hype is king and customer service is often lacking. The average retail customer faces frustrations at every turn — no enticing discounts to be had, service coming at a crawling pace (if at all), missing items that were promised to be held in layaway... The list goes on.
Are you enjoying some success attracting customers to your establishment? Good. You’ll need these cost-effective tips to succeed even more in a world of fast-evolving technology.
A lot of the reaction to the Target security breach has fixated on the backwardness of the physical data storage of American credit cards. The story goes that if only banks would hurry up and get us onto the "Chip and PIN" Europay MasterCard Visa card, we'd all be safer from breaches like this. Chip and PIN cards have some security advantages over the magnetic strip, but it's not likely it would have made much difference in this case.
High-touch and high-tech. Customers are coming to expect these two service qualities more and more in their consumer experiences, and that trend is not going to go away. On the contrary, retailers and service providers who excel in providing both highly-personalized and high-tech experiences to their customers will stand out, winning customer loyalty and getting an edge on their competition.