Our friends over at Microbrewr wrote a fascinating blog recently where craft breweries responded to the question: What do you wish you had known before starting your brewery?
by Dr Will @ Iconic
Well, here it is ... the end of another year. After a fair number of these - the exact number being kept double-ultra-tippy-top-secret - it is easy to become a bit jaded.
Many small-/mid-sized retailers not only re-sell products, but also manufacture products for sale. In many cases, these products are custom made - or customized - for the customer. These are short production runs in manufacturing where "short" often means "1 unit".
Think wedding cakes.
These retailers often may have both "make for stock" and "make for order" operations. A potter, for example, may make pots for stock, a custom ceramic vase for a long-standing customer, as well as pots for distribution to various lawn-and-garden stores possibly for sale on consignment.
Speaking of risk management ...
High-touch and high-tech. Customers are coming to expect these two service qualities more and more in their consumer experiences, and that trend is not going to go away. On the contrary, retailers and service providers who excel in providing both highly-personalized and high-tech experiences to their customers will stand out, winning customer loyalty and getting an edge on their competition.