by Dr Will @ Iconic

Managing Data with an Integrated Business Solution

Posted by Brock Broussard on Apr 9, 2014 3:50:49 PM

If your business's processes cover everything from maintaining data consistency to creating and keeping sales reports, you know how challenging data management can be. An integrated business solution can streamline operations across departments, but this kind of system may sound too complicated to deal with on a daily basis, especially in a fast-paced retail environment. New data integration technology can manage some processes automatically, making these systems simpler and more user-friendly -- not to mention profitable in the long run.

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Topics: bottleneck, country club, CRM, mobile POS, Inventory, Retail, POS, customer, big data, technology, High Technology, Advice, point of sale

Advanced CRM: Tracking Customer Preferences

Posted by Brock Broussard on Mar 25, 2014 8:00:50 AM

In our previous Big Data post, we explained why Big Data is good for your club. Knowing your members is the difference between providing “what’s good enough” and giving the best service possible. Today, we’ll talk about exactly how you can gather big data with customer relationship management (CRM) tools and put that information to use through customer service skills.

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Topics: CRM, Service, big data, High Technology, customer service, data collection, country club management

Big Data and the Club Industry

Posted by Brock Broussard on Mar 17, 2014 4:42:11 AM

If you navigate cyberspace on a daily basis, you will have likely come across a web site that claims to use "Big Data" on a daily basis. You were probably left wondering what the big deal with "Big Data" is, too; after all, only the big dogs have the resources to hog all the data they could desire. It's possible that you didn't even know what "Big Data" is in the first place.

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Topics: relationships, customers, country club, Service, data storage, big data, High Technology, Advice, databases

3 Ways to Stay Current without Getting Pulled Under

Posted by Brock Broussard on Jan 22, 2014 7:00:33 PM

Are you enjoying some success attracting customers to your establishment? Good. You’ll need these cost-effective tips to succeed even more in a world of fast-evolving technology.

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Topics: bottleneck, Retail, POS, Service, waste, customer, technology, High Technology, Advice, point of sale

Harmonizing Technology and Personal Service

Posted by J. Leigh Bralick on Jan 16, 2014 5:21:00 AM

High-touch and high-tech. Customers are coming to expect these two service qualities more and more in their consumer experiences, and that trend is not going to go away. On the contrary, retailers and service providers who excel in providing both highly-personalized and high-tech experiences to their customers will stand out, winning customer loyalty and getting an edge on their competition.

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Topics: business technology, CRM, Retail, high-tech, POS, Service, Process, High Technology, Advice, business software, customer service, High-touch

Iconic Guns from Centuries Past

Posted by Brock Broussard on Nov 7, 2013 8:39:42 PM

In honor of our nation’s veterans who have most likely shot at least one automatic weapon about several hundred times on average protecting our Second Amendment rights (among the others specified in the Bill of Rights which we are so fortunate to possess), we will be exposing a few well-known arms for your brief consideration.

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Topics: icons, Iconicology, Iconic, technology, High Technology, pioneers, America

Black Friday Month

Posted by Melissa Drake on Nov 4, 2013 4:14:07 PM

November is the month of turkey, cranberry sauce, pumpkin pie, and - let's not forget - it's one of the busiest shopping months of the year. Here are 13 tech tips for streamlining your holiday shopping this year:

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Topics: Black Friday, Christmas, Iconic, Retail, shopping, sales, High Technology, holidays, Thanksgiving

A Tale of Two iPhones

Posted by Brock Broussard on Oct 16, 2013 11:51:47 PM

No Apple follower who had been paying close attention to rumors rolling around August ahead of the traditional September release of the iPhone’s newest form factor could have seen a second, colorful, plastic-bordered sibling coming. Ever since the passing of Steve Jobs, however, its stock price hasn’t been the only variable in flux. As its established smartphone settled into a new tier with a first-of-its-kind 64-bit A7 processing chip, Apple aimed to bring in a new class of customers conscious about the 5S’s price by introducing a new line of “economy” iPhones. So far, it’s not clear that the 5C is being adopted as quickly as Apple anticipated. According to an analysis by Localytics, an analytics and marketing platform firm, the 5S is outselling the 5C in the 8 countries the two were released in.

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Topics: Iconic, POS, iPhone, technology, High Technology, mobile

Iconic BMS is dedicated to helping you make your brewery Iconic ... by providing the techniques and technology to improve your operational excellence.

Your brewery is focused, as it should be, on your beer and your customers.  The "business of the brewery" is that set of activities common to all businesses that make your organization effective and efficient.  Improvements in the "business of the brewery" help you improve by freeing resources to focus on what is most important - the Customer ... and the beer!

This blog will cover more than just techniques and technology, though.  Included will be all manner of information that takes a brewery from fantastic to Iconic.

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