We live in the era of fast and furious transactions, where hype is king and customer service is often lacking. The average retail customer faces frustrations at every turn — no enticing discounts to be had, service coming at a crawling pace (if at all), missing items that were promised to be held in layaway... The list goes on.
by Dr Will @ Iconic
Black Friday 2013 has come and gone. The Christian Science Monitor has an interesting article outlining the nitty gritty details of one of 2013's biggest shopping holidays (nightmares?) of the year. We have re-posted it here for your reading enjoyment!
November is the month of turkey, cranberry sauce, pumpkin pie, and - let's not forget - it's one of the busiest shopping months of the year. Here are 13 tech tips for streamlining your holiday shopping this year:
In lieu of the five Iconic things, places or persons we name traditionally on every other Friday, we will give five bits and pieces of advice for you, the humble retailer, to consider. Yes, even country clubs count, as some departments follow the same rhythm and flow as their bigger (and smaller) brick-and-mortar counterparts. Without further ado...
Today's post on inventory management is taken from an article posted on Small Business. The article focuses mainly on inventory management for retail clothing stores, but the tips and practices outlined in the article can easily be adapted to any retail environment.
Retailers today are moving more and more towards mobile points-of-sale and away from the traditional cash register. For today's post, though, let's take a step back in time to 19th century Ohio, to the time when the first cash register was invented.
I was surprised recently to learn that most distributors have some kind of retail operation. It makes perfect sense when we think about it. It gives the distributor's customers and potential customers the opportunity to look over the products...and look over the distributor, as well. So, many distributors have a store front where their customers - mostly retailers - can visit and inspect their offerings.
I recently made a visit to a local electronics store. Even on a late Tuesday afternoon, the store was busy. Elbow room was scarce, and sales persons were even scarcer. I signed in and found a relatively out-of-the-way spot to wait. After what seemed like ages, it was finally my turn: I was approached and greeted by a sales person holding a mobile device. Awesome, I thought. I don't have to push my way up to a register to check out; I can do it here with her. The sales person asked what brought me into the store that day. I told her what I was looking for, and almost before I was finished speaking she held up her mobile device and began tapping. Tap tap. Tap.