by Dr Will @ Iconic

Black Friday 2013 In Review

Posted by Melissa Drake on Dec 10, 2013 12:47:21 PM

Black Friday 2013 has come and gone. The Christian Science Monitor has an interesting article outlining the nitty gritty details of one of 2013's biggest shopping holidays (nightmares?) of the year. We have re-posted it here for your reading enjoyment!

Read More

Topics: Black Friday, Christmas, Retail, shopping, sales, holidays

Black Friday Month

Posted by Melissa Drake on Nov 4, 2013 4:14:07 PM

November is the month of turkey, cranberry sauce, pumpkin pie, and - let's not forget - it's one of the busiest shopping months of the year. Here are 13 tech tips for streamlining your holiday shopping this year:

Read More

Topics: Black Friday, Christmas, Iconic, Retail, shopping, sales, High Technology, holidays, Thanksgiving

How to be Iconic during the Holiday Shopping Season

Posted by Brock Broussard on Oct 24, 2013 3:05:28 PM

In lieu of the five Iconic things, places or persons we name traditionally on every other Friday, we will give five bits and pieces of advice for you, the humble retailer, to consider. Yes, even country clubs count, as some departments follow the same rhythm and flow as their bigger (and smaller) brick-and-mortar counterparts. Without further ado...

Read More

Topics: customers, Christmas, Iconic, Retail, POS, shopping, sales, Advice, holidays, mobile, Thanksgiving

Increase Sales Through Inventory Control

Posted by Melissa Drake on Oct 15, 2013 2:53:58 PM

Today's Tech Tuesday post will focus on how retailers can increase sales through inventory control methods. We'll be looking at an article by Rosemary Peavler for some of these methods.

Read More

Topics: customers, processes, Inventory, Retail, shopping, technology, Advice, Tech Tuesday

Break Free of Bottlenecks

Posted by Amos Hunt on Sep 5, 2013 7:00:12 AM

Unlike an auto manufacturer’s standing inventory of parts, the customers in a retail operation interact with the process even when nothing is happening. You can’t look at them like stock parts, not because it’s objectively wrong to count heads, but just because they won’t stand for it. Especially when it comes to waiting. As we discussed last week, customers flowing through a bottleneck don't just wait passively. For a retailer, an overwhelmed bottleneck is not just a cap on the overall flow rate; it can actually reduce demand.

Read More

Topics: bottleneck, customers, processes, queues, cash register, Retail, shopping, demand, customer, Process, mobile, point of sale

The Customer Experience

Posted by Melissa Drake on Dec 18, 2012 9:00:22 AM

A week or so ago I noticed my office desk was sagging...and there wasn't even hardly anything on it... Ah, the wonders of particle-board, I thought. I sighed. Then I smiled - time for a new desk! (Perhaps a real wood one this time.)

Read More

Topics: furniture, Technical, Retail, shopping, customer, technology

Black Friday

Posted by J. Leigh Bralick on Nov 23, 2012 4:06:58 AM

Not only is it Iconic Friday, it's also Black Friday! That means we have a special post just for today, highlighting some of the most iconic shopping experiences around, past and present.

Read More

Topics: Iconicology, Black Friday, international, Retail, market, shopping, historical

Distributor Retail Operations: Showrooming

Posted by William Bralick on Nov 16, 2012 8:26:01 AM

I was surprised recently to learn that most distributors have some kind of retail operation. It makes perfect sense when we think about it. It gives the distributor's customers and potential customers the opportunity to look over the products...and look over the distributor, as well. So, many distributors have a store front where their customers - mostly retailers - can visit and inspect their offerings.

Read More

Topics: customers, Retail, shopping, showrooming, sales

Iconic BMS is dedicated to helping you make your brewery Iconic ... by providing the techniques and technology to improve your operational excellence.

Your brewery is focused, as it should be, on your beer and your customers.  The "business of the brewery" is that set of activities common to all businesses that make your organization effective and efficient.  Improvements in the "business of the brewery" help you improve by freeing resources to focus on what is most important - the Customer ... and the beer!

This blog will cover more than just techniques and technology, though.  Included will be all manner of information that takes a brewery from fantastic to Iconic.

Subscribe to Email Updates

Recent Posts

Posts by Topic

see all