by Dr Will @ Iconic

How Do I Measure Average Customer Visit Times?

Posted by Amos Hunt on Sep 12, 2013 7:12:36 AM

It's easy enough to find out how many customers come in and out of your location each day, or how many are present at any given time. You just count them. But what if you want to know much time the average customer spends in your store (or in a particular part of your store)? Unlike your run-of-the-mill parts or stock, you can't very well tag a customer as she enters the store, then scan the tag on the way out. For some reason human beings seem to chafe at that kind of thing. (We think it's probably because the labels leave an annoying, sticky residue on their foreheads.)

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Topics: customers, Inventory, customer, Process, time

Unplugging for the Holidays

Posted by J. Leigh Bralick on Nov 19, 2012 10:02:58 PM

The Thanksgiving holiday is almost upon us, and every year it reminds us to unplug and make the most of our time with our friends and family.

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Topics: relationships, technology, time, holidays, Thanksgiving

Iconic BMS is dedicated to helping you make your brewery Iconic ... by providing the techniques and technology to improve your operational excellence.

Your brewery is focused, as it should be, on your beer and your customers.  The "business of the brewery" is that set of activities common to all businesses that make your organization effective and efficient.  Improvements in the "business of the brewery" help you improve by freeing resources to focus on what is most important - the Customer ... and the beer!

This blog will cover more than just techniques and technology, though.  Included will be all manner of information that takes a brewery from fantastic to Iconic.

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